See below for common issues that are easily fixed.
- My TV stopped playing the video and seems stuck in the video
Solution: Almost always this happens because you have a weak wifi signal going to your TV for looping the video. The stronger the wifi signal, the less this will happen.
Check the settings in your TV to see the strength of the wifi signal if it’s average or poor, take action to boost the signal to your TV, otherwise, you may continue to encounter this often.
2. How do I get my TV to show the looping video if it froze due to poor wifi signal?
Solution: Watch this video
3. Why won’t my looping video play after I put in the url?
Solution: Carefully double check you have every letter, number, and dash input correctly. If one of them is incorrect, you will not receive a streaming video because you don’t have it input correctly. Even having a dash or period in the wrong place can prevent your looping video from showing.